Gail Miller discussed banning 2 Utah Jazz fans for life following their behavior towards Russell Westbrook. 

“Reviewing the video, hearing those words, and understanding how hurtful those words are, they hurt. I felt a personal responsibility to do something. That’s my building and my team. Why should I let someone behave that way in my building? I expect people to behave as socially accepted when they are at a game," said Miller. 

Miller added that while Jazz fans are not racist, the controversy surrounding Westbrook shows how there are still difficult issues to confront.  

“We know that our players do feel included for the most part. They themselves represent the community. I don’t believe the people of Utah are mean and racist. I don’t think we treat people poorly. But we do need to do better in coming out of our isolation and comfort zone.”